FAQs

RETAIL INFORMATION

 

WHAT IS YOUR LEAD TIME?

Lead time is dependent on the items orders.  As most items are made by my own two hands in my studio, they can take up to two weeks.  Please see the item listing; for the lead time it will be found at the bottom of the description. 

 

DO YOU SHIP INTERNATIONALLY?

I currently only ship to USA based customers.

 

WHAT IS YOUR RETURN POLICY?

Due to the nature of the customization of the product I make, I do not accept returns.  If there is an issue with your order please contact me at stefanie@lovelyretrorenos.com. 

 

WHOLESALE INFORMATION

 

HOW DO I GET A WHOLESALE ACCOUNT?

First, thank you so much for the interest!  Second, please feel free to fill out an inquiry form here.  Once you are approved, you will get log-in info to this site and you can place your orders directly from our wholesale website. 

 

WHAT IS YOUR LEAD TIME?

Most wholesale orders take 3-4 weeks after payment has been received.

DO YOU SHIP INTERNATIONALLY?

I currently only ship to USA based customers.

 

HOW MUCH IS SHIPPING?

Shipping will vary depending on the quantity of products ordered.  Most orders are shipped via UPS.

 

WHERE IS YOUR HOME DECOR MADE?

All my products are made right in my home, by me, in Wisconsin. 

 

STILL HAVE QUESTIONS?

Feel free to email me at stefanie@lovelyretrorenos.com with any other questions you may have!