Perfectly Imperfect Mystery CASE **PLEASE READ FULL DESCRIPTION**

What are Sola wood flowers?

That is a great question and we wrote a blog post all about these freaking cool wood flowers and pretty much every other most commonly asked question about sola wood flowers we have been asked! You can find it right here! Please note that these wood flowers are a natural product and has earthy smell especially when receiving the flowers bagged up, once getting your order please open the plastic bags to let the flowers breath a bit and the smell will dissipate fairly quick. Because these flowers are made from wood knots and veining will be visible on the petals this adds to the uniqueness of this natural product.

How do you dye raw the sola wood flowers?

That is one of the most common questions we get, and yes 100% you can dye sola wood flowers and it is really easy! Check out our blog post for an easy to follow instructional tutorial! Click here for that post.

Are these flowers loose or can I get stems attached?

All of our sola flowers are loose (minus the hydrangeas that are made with a stem). To stem the flowers it is very simple, here is a quick video tutorial on how to do this!

What is your lead and shipping time?

For many of the craft supply items including our sola wood flower, they will ship in 2-5 business days! (to be noted during special sale events shipping times may vary and will be noted on the top banner of the website) Please see the item listing; for the lead time, it will be at the bottom of the description (if it is not listed it ships in the 2-5 day window time frame). **TO BE NOTED** Express shipping only covers the speed of the time USPS has to deliver the order, we still can take up to 5 business to process and get the order ready to ship. Once your order ships we sadly have no control or can guarantee the transit times that it may take UPS, Fedex or USPS to deliver your order.

Can you combine shipping?

We cannot combine orders. Due to the volume of orders we get daily and the way our systems are set up it is nearly impossible for us to offer combining shipments without errors and mistakes happening.

Do you ship internationally?

We currently do ship internationally to a select list of countries. Please note for any international shipping there may be customs, duties, taxes that you will be responsible for we are unable to calculate those fees for you prior to shipping.

What is installments by Afterpay?

Installments by Afterpay allows you to purchase in four equal installments, due every 2 weeks. For example, if you purchase an item for $200, you pay 4 installments of $50. There is no additional cost to use Installments by Afterpay as long as you pay on time. All of your payments are interest free and you will receive your order right away. Click here for additional FAQs about installments by Afterpay.

Coupons!

Because we all love a good deal, from time to time we do offer different coupons. It is possible that you will run across coupon codes on social media, from the Oh You're Lovely newsletter, or via our rewards program. No matter where your coupon codes came from you can only use 1 per order. Combining codes under any circumstance is prohibited. If an item is already discounted no further coupons can be used. There are on rare occasions items that no coupon codes will be valid on and those items will be noted within the product description.